FAQ

Why don’t you list your ski weights?

While we base our models on a stock footprint and rocker/camber profile, we are able to offer a semi-custom approach to building. Ski flex can be tuned to individual preferences, optimized for tele, lightened for dedicated touring or beefed up for pounding the resort. You decide. The finished weight depends on your choices.

How long will my order take?

We hand build all of our skis to order so production times may vary depending on the current order volume. To ensure availability we recommend placing your order before June 1 for fall delivery.  Please contact us for production times on “in season” orders. 

What is required to get on the build list?

A minimum deposit of $250 is required to get on the build list. 

Do you ship outside of Canada?

Yes, please contact us for a shipping quote.  

What is your warranty?

Our skis carry a two year warranty against manufacturer’s defects. This does not cover damage or wear caused by misuse, neglect, collisions or improper binding installation. We are happy to provide any non-warranty repairs or tuning that you require and if things go really wrong, we also provide crash replacement.   

Do you carry bindings?

Yes, we are a Marker dealer and carry both alpine and AT bindings. When buying skis and bindings as a package, installation is free of charge. 

Do you offer tuning services?

We value the highest standards for our customers and provide full tuning and repair services for owners of Paranormal Skis. Unfortunately we do not offer retail tuning or repair. 

Do you offer pro deals?

Yes, click here for more info. Pro Purchases

Can I get a shop tour?

Yes, contact us anytime, we are always happy to show others what we do. 

Do you provide tuning and repair clinics?

Yes, get a minimum of 4 friends together and we will teach you everything you need to know to keep your skis or snowboard running sweet! 

Can I get custom graphics or corporate branding on my skis?

Yes, please contact us and we can provide guidelines and pricing. 

Where do you get the wood for your cores?

Our birch and poplar is harvested in Telkwa, roughly 13 km from Smithers.  

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